How to successfully apply for a net branch manager position

How to successfully apply for a mortgage net branch manager position.

288273_14239126Setting up a net branch means that you are applying to be hired by a company as a manager.

As small independent  shops are are forced to close or merge with larger operations and FHA becomes more important you will see it become harder and harder to join a net branch mortgage company.

As companies consolidate more small shop operators and top loan originators will begin to migrate to larger companies. The majority of the larger mortgage companies are net branch operations. This will force those companies become more selective when deciding who to hire. In previous years it was a managers choice.  Companies were easy to join and managers could pick and choose companies. I think that is getting ready to change.

This post will give a perspective branch manager some tips on getting approved. We will discuss what a mortgage company looks for and how to present your self in the best possible way to increase your chances of approval.

First – what do companies look for in a net branch manager?

  1. Origination Experience – Most companies want a minimum of 2-3 years loan origination experience.
  2. Industry References – Your reputation with peers is important.
  3. Management Experience – Previous mortgage branch management experience is preferred.
  4. Credit – Many companies have set a minimum credit score requirement.
  5. Background – Driving, criminal record searches are mandatory at most companies.
  6. Plan – Have a written business plan.
  7. Financial prepared – Have least 2 months operating expenses.

Second – How to present yourself.

  1. Resume – you should have an updated resume that outlines your mortgage and management experience – There are a number of ways to organize your resume. All of them are acceptable as long as you highlight your origination and management experience. If you do not have mortgage management experience list any management experience that you have in another field.
  2. References – The more the better. Make sure that the contact information is up to date and that the references you list expect the call.  Lack of response from references or bad contact information is a negative.
  3. Credit – Credit will become a bigger concern. If your credit is good state that in your cover letter. If you have previous credit issues you should include a separate letter addressing the issue. KISS – Keep It Short and Simple.  If the issue is behind you use a few sentences explaining why it no longer an issue.
  4. Background – If you have a good driving record and no blemishes on your record state it in your cover letter. If you do have previous issues use the same format given for credit explanations. Remember KISS!
  5. Business Plan – You do not need to write “War and Peace” with spreadsheets. One page outlining your first six months of operation will work. The key is to not over sell what you will do.  The last thing a company want to see is someone with limited origination experience and little or no management experience stating that they will have 15 loan officers originating multi-state business in the first 3 months ( I get those calls).
  6. Financially Prepared – Know your budget. what will it take to operate your branch every month. Rent, utilities, phone, advertising, branch fees,  etc.  Most companies will require a prospective branch manager to demonstrate that they have a minimum of 2-4 months in reserves to operate their branch.
  7. Production History – You should be prepared to provide proof of income for the last 2 full years and Y.T.D. – How many units have you closed a month for the last 6 months? What is your average loan amount? What is your loan type mix – purchases vs refinances?
  8. Source of business – Do you buy leads? Do you work with real estate agents? Explain how you source your business.

I hope this information helps give you a better idea of what a company will want to know and what you should be prepared to provide when you are considering applying for a net branch manage position.

Feel free to post any questions or comments.

Taylor, Bean and Whitaker -12th largest mortgage lender loses FHA approval.

*** Update – TB&W has closed down mortgage operations!!

Taylor, Bean and Whitaker -12th largest mortgage lender loses FHA approval.

Taylor, Bean, and Whitaker was one the country’s top wholesale lenders serving 100’s of small mortgage shops across the country.

TB&W has 30 days to appeal the suspension but few have won an appeal and the blow will make it almost impossible for the company to fully recover as a major player.

At the core of the move was some reporting irregularities.

FHA Commissioner David Stevens said, “TBW failed to provide FHA with financial records that help us to protect the integrity of our insurance fund and our ability to continue a 75-year track record of promoting, preserving and protecting the American Dream. We were also troubled that the Company not only failed to disclose it was a target of a multi-state examination and a separate action by the Commonwealth of Kentucky, but then falsely certified that it had not been sanctioned by any state. FHA won’t tolerate irresponsible lending practices.”

although many would like to think that the mortgage crash was only related to the sub prime world this action show that it was more than sub prime and that the problems are not over like any would like us to believe.

“Today, we suspend one company but there is a very clear message that should be heard throughout the FHA lending world – operate within our standards or we won’t do business with you,” said HUD Secretary Shaun Donovan.

If you are working for an FHA lender or broker pay attention to the little things.

Is your company making loans that other will not make?

Are you seeing lax disclosure policies and followup?

This story started earlier today with the Feds serving TB&W and Colonial Bank with warrants.

See story.

Also see the official press release from HUD
http://www.hud.gov/news/release.cfm?content=pr09-145.cfm&CFID=19550507&CFTOKEN=91094375

Alert! Be careful if you doing business with Taylor, Bean, and Whitaker.

Be careful if you doing business with Taylor, Bean, and Whitaker.

If you are brokering to TB&W or your company has a correspondent relationship with them you should be aware of the recent activity at their corporate offices in Ocala, Florida and at their primary warehouse lender  Colonial Bank’s office in Orlando, FL.

The Fed’s served both companies with search warrants yesterday.

Why should you be concerned?

TB&W was in the process of leading a group of investors that was planning on helping Colonial with a cash infusion of $300 million that would in turn help the bank become eligible for a $550 million TARP bail out.

That deal fell apart last week and Colonial announced that the bank might not be able to continue with out the assistance.

If Colonial is unable to fund TB&W’s closings your loans will not fund.

If your company is doing business with TB&W and you have active loans in their pipeline you should be watching this situation hourly. You should have a back up plan for your pipeline.

Credit Repair and Loan Modification – Good or Bad For Net Branch?

Credit Repair and Loan Modification – Good or Bad For Net Branch Loan Officers?

I have noticed that there are several “side businesses” trying to recruit loan officers.

credit_repairforecloseBy “side businesses” I mean companies that offer services like credit repair or loan modification.

My in-box is full of offers and I see recruiting ads everywhere.

These companies are trying leverage the loan officers ability to connect with a group of clients that could also be prospects for their business. This is common business practice and you can find this in many industries.

It does raises a few real important questions.

1. What is the best use of your time.

Should loan officers invest their time building their own origination business or become a referral source to help someone else build their business?

Should you spend your time finding credit repair leads or another type of mortgage or real estate related service for someone else instead of investing your time in developing a referral network that delivers you an ongoing stream of business?

Credit repair and loan modification are not bad things (although everyone has heard the stories of companies that charged for services and did not deliver much in the way of results) and these services could help some people in the long run.

But I think that the question is really about time, focus, and reward.

How much time do you have to spend, is the activity diluting your focus, and how much of a reward will you receive.

Based on time and reward I think anyone would be better off focusing on their core services. You will profit more by focusing on the activities that help your core business instead of diluting your focus by spending time and effort on an activity that does not generate revenue for your core business.

Ask your self the question. Am I a loan officer or a loan modification representative? If you have to decide – which one are you?

What ever your answer is that is what you should focus on. Any one who tries to be all things to all people will fail at all of them.

2. Is this legal?
If you originate FHA loans – in today’s environment almost everyone does – you could be in violation of HUD employment rules.

HUD says it is OK for a mortgage company’s employees to have other employment but it cannot be with another mortgage company, a real estate company or any other finance related company. Here is the exact wording from the HUD handbook “They may have other employment including self employment. However, such outside employment may not be in mortgage lending, real estate, or a related field.” You can find this in Chapter 2, Item 2-9, G (Full Time, Part Time and Outside Employment).

I think credit repair and loan modification would fit HUD’s definition of “a related field”.

Credit repair has been around for a log time but for most of the time that the industry has existed FHA played a minor role and most mortgage companies did not consider HUD rules for many of their practices and policies. That has changed. FHA now is the primary product at most mortgage companies.

Loan modification is a relatively new part of our industry. I do not think many companies have gotten that far yet to ask the question of their compliance department – “Does this violate the HUD employment rule?”

The HUD rules on employment are simple. It is only a few sentences and leave little room for misinterpretation. As an employee of a HUD approved mortgage company you cannot work for another mortgage company, real estate company, or any company in a related field.

If you are employed as a  loan officer and you  are also acting as a credit repair, and/or  loan modification agent to earn additional income you should question your compliance department to make sure you have their OK.

Get it in writing.

Lee Walsh

Why join a national mortgage branch company for FHA?

Why join a national mortgage branch company for FHA?

flyingQInstead of joining a net branch company to originate FHA loan wouldn’t it be better to get your own company approved by HUD to originate FHA loans?

In most cases the answer is no.

Let’s look at some of the costs associated with any mortgage company getting a HUD approval.

Broker – If your company is a mortgage broker and you want to originate FHA loans you need to be approved as a non-supervised loan correspondent (I know the way different groups in our industry use the same term to mean completely different things is confusing and frustrating).

The minimum net worth is $63,000 plus $25,000 for each branch office (up to $250,000). At least 20% must be in liquid assets at all times.

This requirement is not a deal killer for many companies. But to prove your company’s net worth you must provide audited financials. This can run from $2,000 to $5,000 and take months to complete.

Then there is the HUD process. Once you have obtained the required financials it can take 6 months or longer for the application to be processed. I have talked to companies that have had their application in for over 8 months without any action.

If you want to be approved as a lender (non-supervised mortgagee in HUD speak) the net worth requirement jumps to $250,000 with a 20% liquid net worth. Renewal can bump the net worth requirement to $1,000,000 depending on the company’s production volume.

** update 11/01/2009 – there has been a major change in the HUD rules sinc ethis article was published. The broker approval process will be discontinued and the net worth requirements for a lender  is being increased to $1,000,000.

This will make it more difficult to become a HUD lender and the approval process to do 3rd party origination will become tougher.

For a small independent mortgage company these requirements can be a burden to maintain.

After you clear the net worth hurdle you have the HUD compliance requirements to meet. This is a lot more than reviewing closed files to make sure that the signatures, dates, and terms are correct.

Although some companies use a third party compliance review company for this process and they only do the minimum required by HUD for the process they are setting themselves up for some real financial pain down the road. HUD usually requires 10% – 20% review. That means that companies that only review the minimum  are leaving 80% to 90% of their files in the unknown category when they ask the question how compliant is our company.

When you become a branch of a national company they take care of these issues. The parent company is responsible for the net worth requirements and they are responsible for the compliance requirements.

For most  branch managers their income relies on their personal loan production. If they have to spend the majority of their time on the non-production activities that small independent owners must focus on they are losing revenue. When you are not originating you are not making money.

Nothing is free. A branch has to bear some of the cost for these services but instead of one or two offices bearing all of the costs they are spread out through out the entire branch network.  Each branch has far less cost for these services than they would if they were operating as a small independent company.

With a net branch mortgage company the branch managers can spend their time on the activities that generate income.

I hope you found this information helpful.

I always welcome comments and subscribers!